Mangosuthu University of Technology Annual Report
42
members as well as external members from industry and
other HE institutions. The Panels’ Review Reports were
informed by the departments’ self-evaluation reports,
the evidence files and interviews with departmental
staff, service department staff, the Head of Department,
students and other parties, such as the examinations
office. Based on recommendations by the Panels, the
departments are currently in the process of developing
and implementing improvement plans. In 2016/17 the
programmes offered by the departments in the Faculties
of Natural Sciences and Engineering will be reviewed.
Accreditation of Programmes
MUT is on a fast developmental track. One clear indicator
is that in 2015 a number of programmes, and in particular
post-diploma programmes received clearance by the
Department of Higher Education: Advanced Diploma in
Agricultural Extension and Community Development,
Advanced Diploma in Agriculture in Crop Production,
Advanced Diploma in Agriculture in Animal Production,
Master of Nature Conservation, Diploma in Local
Government Finance.
Also, a number of programmes were accredited by the
Higher Education Quality Committee (part of the Council
on Higher Education).This included some postgraduate
programmes: Bachelor of Science in Medical Laboratory
Science and the Master in Nature Conservation, as well
as some post-diploma programmes: Advanced Diploma
in Nature Conservation, Advanced Diploma in Office
Management and Technology. The Advanced Diploma
in Nature Conservation will replace the BTech in Nature
Conservation, and will be offered from 2016 onwards.
MUT was notified of the registration on the National
Qualifications Framework (NQF) of the Advanced Diploma
in Human Resource Management and the Advanced
Diploma in Marketing Approval of funding was received
for both programmes. These programmes will be offered
from 2016 onwards. Also the Bachelor in Environmental
Health Programme was registered on the NQF. Because
of the extensive preparation needed to prepare the
successful offering of this programme, the programme will
be offered from 2017 onwards.
MUT continues to develop programmes at both
undergraduate level and postgraduate level. The QMD
provides the quality assurance assistance in these
development and accreditation processes.
In order to retain the accreditation of professional bodies,
the QMD conducts a pre-visit review of departments prior
to the visits by professional bodies. In August 2015 QMD
worked with the Department of Construction and Project
management in preparation for the visit of the SACPCMP
professional body. QMD also assisted in the preparation
for the visit by the Health Professions Council of South
Africa (HPCSA) when they came for a site visit of the
Department of Biomedical Sciences.
Client Satisfaction Surveys (User Surveys)
Client satisfaction surveys scan whether the university’s
clients are satisfied with the programmes and activities
offered by MUT. These surveys provide crucial input into
the further development of programmes and courses.
With the Evasys software now available, in 2015 the QMD
rolled out
Student Surveys
to all programmes as a way to
enquire about students’ opinions regarding their modules,
facilities, learning materials, staff. These surveys aim to
provide input to departments for further development
and enhancement of their programmes. The surveys were
conducted in April 2015 and September 2015. The reports
were sent to the individual lecturer and their Heads of
Department for reflection and action.
In April 2015 the QMD conducted the annual
Graduate
Survey
to ask for the graduates’ opinions about their
experiences at MUT, their suggestions for improvement
and development of MUT, the graduates’ employment
and study status. The Graduate Survey 2015 made use of
the Evasys software. The
Graduate Survey 2014
Report
was distributed amongst graduates, staff and invitees
during the April 2015 graduation ceremony.
The
2014 Employers’ Satisfaction Survey Report
was distributed amongst staff and other interested
parties. Annually the QMD and the Directorate of Co-
operative Education jointly conduct this survey as part
of the University‘s broad aim of maintaining a symbiotic
relationship between the University and Industry that
benefits both partners. The survey aims to solicit the
employers’ views about the expected and actual quality
and professionalism of students that MUT places with
Industry during their period of Work Integrated Learning.
Institutional Reporting to the Council on Higher
Education (Facilitated By Qmd)
2011 AUDIT
In October 2015 MUT submitted the final report to the CHE
in which it gave an account of the activities undertaken to
respond to the recommendations in the 2012 Audit report.
This report was based on the many submissions of the
activity owners responsible for the implementation of the
Institutional Improvement Plan. The response of the CHE
was that
“The committee was very impressed by the great
care, attention to detail and thoroughness shown in putting
together the report. It was also impressed by the honesty,
sense of engagement, transparency and reflective capacity
that were evident in the report. Overall, the committee is
very pleased that a great deal of progress has been made
in addressing the recommendations in the audit report”.




